At IconByDesign we understand that our customers have different needs when it comes to delivery of their items. Additionally, we realise that shipping can be a significant part of the overall price.
As such, we have committed to keeping our shipping costs low as compared to our competitors by partnering with specialist furniture logistics partners to get our products into your homes safely and quickly.
We deliver to the 48 Continental United States from either our California (Long Beach) or North Carolina (Lexington) facility. Our standard shipping, which includes delivery of our products into your room of choice for metropolitan locations, is available at the following rates:
*We ship at these rates to most urban locations across the USA. In the event that shipping is required to a location deemed remote, additional charges may apply. You may proceed with your order, and we will notify you of the additional shipping costs and request this payment prior to shipment. Please contact us if you would like to confirm a quotation for shipping prior to purchase.
In addition, we offer a premium White Glove delivery service. This involves taking your pieces to your room of choice, assembling the items, and removing the cartons after assembly. The White Glove service is available for a flat rate of $99.
Our logistics partner will contact you to schedule a date for the delivery service of your order to your location. Please ensure that you are available to receive the delivery. An additional charge is made by the courier should the order need to be re-delivered. We will request payment of this additional charge prior to the re-delivery.
Note that orders are delivered in a single shipment. If items in the order have differing Consignment Dates, the order will be despatched when the last item is ready for delivery. Please let us know if you would like your order despatched in multiple shipments - we will determine the revised shipping cost for you.
A note on packaging material
All of your items are well protected by reinforced cardboard cartons and impact resistant packaging to ensure safety during transportation.
IconByDesign remains committed to sustainability, by design. As such all elements of packaging are recyclable through local resource recycling centres. Polystyrene can be recycled through selected recycling facilities. Check with your local centre before making the journey to dispose of the packaging materials.
If you have selected our White-glove service, the carton removal service includes the disposal of the packaging in a responsible manner.
Please dispose of your waste responsibly.
IconByDesign was founded on the principle that furniture is Designed For Life.
We understand how important it is that your home looks and feels just right.
That’s why we take extensive measures to ensure that you love your order:
Underside/Rear of Products
What if I change my mind about a purchase?
What if I wish to cancel an order for pre-ordered items?
What if I received an item that is damaged, or not what I ordered?
With quality craftsmanship and detailed design, we can help you to give your client a home that is timeless, elegant and stylish. Whether its inner-city urban living or a country estate, minimalist or coastal style, we can help furnish an entire home or even just a specific room. Our stylists can work with you to combine pattern, color, texture and style to transform a house into a home.
Whether it’s a one-room makeover or a massive home renovation, a small business project or a major corporate office fit out, a local pub decor, we can assist with interior design and decoration for residential, commercial and hospitality projects.
Let us help furnish your laid-back cafe, a restaurant or trendy harbour view bar with our most popular statement furniture pieces. Our Modern Scandinavian & Mid-Century Collections are timeless, elegant, sustainably sourced and carefully curated to suit every style. We work closely with you to create stylish yet functional food and beverage spaces that meet the brief and your business requirements.