Is there any difference between Pre-Ordered products and Buy Now products?
Absolutely not, they are identical in every way except for when you receive it. Buy Now products are shipped within 3 days from our California warehouse.
Can I cancel a Pre-Order?
In exchange for offering you a 20% discount we are asking for a firm commitment on an order. So Pre-Orders cannot be cancelled due to the fact that we have already ordered your item from the factory especially for you.
Can I upgrade a Pre-Order to Buy Now after placing an order?
Yes of course, as long as we have stock of the item. Please contact us if you wish to do this.
Please note with Pre-Ordering we are only able to advise the expected Consignment Date into Los Angeles Port. The date the goods arrive at our warehouse for dispatch to you is dependent on many factors, such as the time taken to get the raw materials to the factory, passing our 100% quality control inspection, clearing customs etc. As a result, delays can occur. If you require delivery by a specific date it is advisable to Buy Now rather than Pre-Order.
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